Your details

Full name Email Phone Preferred contact method Are you submitting this complaint on behalf of someone else? Yes, I am acting on behalf of another personNo, this is my own complaint
If yes, please provide that person's name and your relationship to them

Nature of your complaint

What type of data protection concern are you raising? (tick all that apply) My data was used without my consentMy data was shared without my knowledgeI received unwanted marketingMy data is inaccurate and has not been correctedMy subject access request was not handled correctlyMy data was not kept securelyI believe my data has been lost or breachedMy request to delete my data was not actionedOther (please describe below)
Date(s) on which the issue occurred or was discovered Which service or team does this relate to? (if known) Family supportVolunteeringFundraising & donationsGeneral communicationsGovernance / trustee recordsOther / unknown

Description of your complaint

Please describe your complaint in as much detail as possible. Include what happened, when it happened, who was involved (if known), and how it has affected you. What outcome are you seeking? For example: deletion of your data, a correction, an apology, an explanation of how your data was used.

Previous contact with us

Have you already raised this concern with Home-Start Hertfordshire? Yes, I have already contacted you about thisNo, this is the first time I am raising this If yes, please provide details of previous contact (date, how you contacted us, and any response received)

Additional information

Is there anything else you would like us to know? Supporting documents: If you have any supporting documents or evidence, please attach them here

Declaration

By submitting this form you confirm that:

• The information provided is accurate and complete to the best of your knowledge.
• You understand that Home-Start Hertfordshire will use the information in this form to investigate and respond to your complaint.
• You understand that we may need to contact you for further information during our investigation.

I confirm We will handle your complaint data in accordance with our available at Privacy Policy